Wanstead High School Catering and Cleaning Contract
Wanstead High School is an above average size secondary School on the Essex, London borders. The School had longstanding cleaning and catering provision which over time had fallen into standards that were not in keeping with the School’s aspirations. The school engaged Educo to manage an OJEU compliant tender for both services. Educo started by creating a bespoke specification that detailed all the school’s immediate needs and future aspirations. The specification forms the basis on which the service provision is tendered.
Educo managed the whole process for us and following a shortlisting process and selection day, negotiated the separate catering and cleaning agreements with our new suppliers.
The Agreements fully protect all the school’s legal and commercial interests and include measureable SMART KPI’s with financial penalties for non-performance. Educo monitor performance on an on-going basis and help us manage the service with improved MI, such as clear and accurate financial information which support the regular update meetings. We value the on-going and regular audits of standards that Educo provide by way of managing both services.
For Catering we have an improved menu and food standard is Soil Association Silver Food for Life. At the outset we received a meaningful investment from the successful incoming Catering Contractor to improve the school dining area. For each year of the Catering Agreement we also earn a significant guaranteed profit share from the service.
The new Cleaning Agreement has provided for additional service levels and staffing hours which ensures the school is cleaned more regularly and to higher standards by the contractor; this frees up time for our own staff to support other areas of the school.